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Is my order secure?

TLW values its customers and always respects their privacy. By using Paypal and moneybookers.com, we access the latest and strongest encryption technology to ensure that all transactional information is protected to the highest standard. Any information we collect about you is held with the utmost care and security.

How do I contact theleatherwears.com?

You can always get friendly and helpful advice via E-mail as info@theleatherwears.com or post all of the details are on our contact us page.

How do I check the available deals or discounts?

You can check our deals & discount area of site.

 

What is your returns/refund policy?

We offer a no-quibble returns/refund policy. As part of our TLW policy.

Do you have any customer feedback?

Yes! We get feedback frequently from e-mails and through the site feedback facility.

How long will my Leather Jacket delivery take?

We try to deliver within 7-9 working days, although we are often very much quicker than that! For more detail see our Terms and Conditions .

What is Leather?

Leather is a tanned animal skin, therefore it is a real natural product and every piece is unique. Irregularities in thinkness, colour and feel should not be considered as an imperfection.

Basic Rules and Hints how to take good care of leatherwear.

  •      - Any kind of treatment should invariably be tested beforehand on the inner side of the material.
  •      - Never use any sharp or harsh solvents.
  •      - Wet leather garments should be put on a duly shaped hanger for drying at normal room temperature.
  •      - Don’t expose wet or humid garments to heat.
  •      - Protect from intense light.
  •      - Take care when wear your leather, car seats without soft protective covers will produce high friction and heat that may cause abrasion of  colours.
  •      - Do not let a wet leather come into contact with another material as there is a strong risk of the colour running.

 

Cleaning your Leather.

Basic cleaning should be left to a specialist. Please send your leather garment only to cleaners who are specialised in cleaning leather.